HR Helpline
Our entry-level service: a telephone and email helpline for on-call HR advice, backed up with template letters and forms, plus regular employment law updates and HR bulletins.
Is ongoing HR support right for your business?
Ongoing HR support is ideal if you want peace of mind that HR issues are handled properly, before they become problems.
This works best if you:
- Do not have in-house HR expertise
- Employ staff and want to stay compliant
- Want ongoing access to HR advice
- Need support with employee issues as they arise
- Prefer predictable monthly costs
This may not be right if:
- You only need help with a single, isolated issue, in which case our one-off HR projects may be more suitable.
Ongoing HR Support Packages
HR Essentials
Ideal for small and medium sized companies that want full compliance and closer support with people management. Adds personalised contracts, a customised staff handbook and proactive advice to the helpline.
HR Partner
Pennine HR becomes your complete outsourced HR department. Everything in Essentials plus a cloud based HR system, on-site support and hands-on management of performance, absence and redundancy issues.
How our monthly HR support works
Our process is simple:
Step 1: Get to know your business
We take time to understand your business, workforce and current HR set-up. Most clients start with our free HR health check.
Step 2: Ongoing monthly support
You get access to HR advice and guidance as issues arise, without starting from scratch each time.
Step 3: Proactive, not reactive
We help you spot and deal with issues early, reducing risk and disruption.
Step 4: Scale as you grow
Your HR support adapts as your business changes.
Why businesses choose Pennine HR
- UK-based, CIPD qualified HR professionals
- Clear, practical advice
- No call centres or generic scripts
- Support tailored to your business
- Fixed monthly pricing
- A friendly, straight-talking approach
How pricing works
Our ongoing HR support is provided on a monthly basis, with packages based on the size and needs of your business.
- You only pay for the level of support you need
- Costs remain predictable
- Support can scale as your business grows
Our ongoing HR support services
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Employment Contracts & Documentation
We draft and review employment contracts and documentation that safeguard your interests and set clear expectations from day one.
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Policies and Procedures
Practical, legally compliant HR policies that reflect your culture and support consistent decision-making across your organisation.
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Performance & Misconduct
Whether it is informal chats or formal procedures, we help you take the right approach to protect your business while remaining fair and compliant.
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Business Payroll Services
Accurate, on-time outsourced payroll that keeps your team happy and HMRC satisfied.
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Occupational Health Services
Practical, fast and effective occupational health support that protects your people and your business.
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HR Software Solutions
As BreatheHR Gold Partners we help you choose, set up and get the most from HR software that your team will actually use.
Ongoing HR support questions
We keep things flexible and transparent and explain everything clearly before you commit. We do not believe in tying clients into long-term arrangements. All we ask is a 12 month commitment.
Yes. Some clients combine monthly support with additional project work when needed.
We will help you decide whether ongoing support or ad hoc support is best for you.
How we work
Our core values have not changed since we started in 2010. They are the reason clients stay with us year after year.
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Practical and pragmatic
It is your business and we will never tell you how to run it. We combine real-life management experience with technical HR know-how, so our advice works in the real world and makes commercial sense.
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Open, honest and straightforward
You need answers you can act on, so we give it to you straight, in plain English. No jargon, no hedging and no 100 reasons why you cannot do something.
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Timely and thorough
We will not keep you waiting for answers. You get a quick, considered response from a qualified consultant who knows your business, not a call centre script.
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