HR Helpline
Our entry-level service: a telephone and email helpline for on-call HR advice, backed up with template letters and forms, plus regular employment law updates and HR bulletins.
How We Help You
Whether you’re a small business owner weighed down by employee handbook requirements, a growing SME dealing with a workplace conflict or an established company that needs HR processes that scale, we provide outsourced HR support that is practical, personable and commercially focused.
We help you manage your people so you can manage your business. We solve real problems with real solutions, so you can get back to doing what you do best.
Ongoing HR Support (Monthly)
- Tailored to your business
- Fixed monthly cost
- Ongoing advice and support
- Proactive, not reactive
- How most of our clients work with us
One-off HR Support
- Support for specific HR issues
- Ideal if you don't need ongoing advice
- Priced per project
Ongoing HR Support Packages
HR Essentials
Ideal for small and medium sized companies that want full compliance and closer support with people management. Adds personalised contracts, a customised staff handbook and proactive advice to the helpline.
HR Partner
Pennine HR becomes your complete outsourced HR department. Everything in Essentials plus a cloud based HR system, on-site support and hands-on management of performance, absence and redundancy issues.
Workplace HR Support & Advice
Think of us as your on-demand HR department. You choose the level of involvement and we deliver support that suits your size, sector and budget. We understand that running a business is tough enough without the added stress of employee issues, policy headaches or unexpected absences. You need advice you can trust: fast, clear and jargon-free.
Here are just a few of the HR services we offer on an ad hoc and ongoing basis.
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Performance & Misconduct
Whether it is informal chats or formal procedures, we help you take the right approach to protect your business while remaining fair and compliant.
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Employment Contracts & Documentation
We draft and review employment contracts and documentation that safeguard your interests and set clear expectations from day one.
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Policies and Procedures
Practical, legally compliant HR policies that reflect your culture and support consistent decision-making across your organisation.
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Recruitment Process Design
We streamline recruitment workflows to attract, assess and onboard the right people while keeping you fully compliant.
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Workplace Mediation & Conflict Resolution
We facilitate constructive dialogue to resolve disputes early, restoring working relationships and reducing formal escalation.
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Redundancy, Restructures and Change
We manage the legal and strategic complexities of redundancy with clarity and care, helping you restructure your business responsibly.
Additional HR Services
As well as our core HR support we provide a number of supporting services, including:
We are BreatheHR Gold Partners. We help you set up and get the most from a cloud based HR system that simplifies admin, tracks absence, manages documentation and keeps you compliant. No spreadsheets needed.
Practical training modules for line managers, delivered at our Huddersfield office or on site with you. From managing for the first time to handling difficult conversations.
Early, practical help with workplace health issues, from long-term absence and return-to-work plans to reasonable adjustments and wellbeing.
Accurate, on-time payroll that keeps your team happy and HMRC satisfied, so you can focus on running your business.
Outstanding HR support. We have used Pennine HR for over two years now, the support and advice we have received has been amazing. The advice we receive is quick, practical and supports us in whatever situation we find ourselves having to deal with. Whenever we need support we know the team are there, no matter how silly the question may seem to us, nothing is too small! A great resource to have for any SME.
What we don't do
(because that's just as important as what we do)
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Point 1:
We won’t tell you what you want to hear. We prefer to be honest so everyone knows where they stand.
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Point 2:
We never say “you can’t do that”. We explain the risks and help you make a decision.
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Point 3:
We don’t pretend HR is black and white. There is no HR rule book, just experience and open conversations.
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Point 4:
We don’t have faceless call centres. We get stuck in and act as an extension of your team, but we make our own coffee.
Just a few of the businesses we support
Request a call back
(we'd love to hear from you)
The best move we've ever made! We could not be happier with the service we have received; from the very first minute we contacted Steve when we were in crisis, to the best decision we made to have Pennine and their team as our HR partners. For a very reasonable monthly fee we can pick up the phone and relax in the knowledge that Pennine HR have our back. I have no hesitation in recommending them, you will not regret a penny.